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Being Digital
Unlock the human potential in your organisation by weaving Digital into your core DNA using artificial intelligence, automation and other new age disruptive technologies.
Why is this topic important?
Being digital starts with your team clearly understanding your organisation. If you need help, Merconser team can deploy our team to support your key stakeholders get that understanding.
Being digitally invested will enable organisations to maximise its human potential. For example, digital enables better decision making for leadership, efficiency in operations executed by the workforce and transforms various functions to achieve organisational goal.
Digital strategy is not just about how an entity develops digital capabilities but also how it aligns with the human potential in a business model. Digital capabilities strategically integrated with human potential will help your organisation or founder strategise and convert their vision, solve a blocker, achieve complex goals and so on.
Digital capabilities should cut across all levels in a organisation, from how the entity is connected to the world, down to its smallest operating unit. This has to be balanced with the cost involved (time and materials) to weave digital into your organisation’s core DNA.
We typically do a cost benefit analysis for key stakeholders to understand where and how digital can bring value to the organisation.
What can we do for you?
If your organisation intends to drive digital transformation internally, focusing on the relevant operational processes and competency models, then we can help you leverage the opportunities resulting from the present and future global shifts.
How do we do it?
Our methodology is at the core of our strategy. We apply our internally developed framework. Our capabilities and service offerings will be tailored to your business based on the industry, sector and geographical requirements.
Connect with our team for relevant advice, industry / sector specific case studies and our team’s qualifications.
Our approach
- Strategise a complete organisational transformation (Strategy)
- Identify, strategise and implement digital transformation opportunities as applicable to your company and geography (Strategy)
- Harness existing data at the organisation through logical structures to aid indecision making (Tactical)
- Create roadmaps to implement digital transformation (for example, platforms and applications) strategy by partnering with the key stakeholders of the process and decision makers (Tactical)
- Provide / deploy manpower to build you inhouse digital capabilities (Operational)
- Loop in our research centers to strategise digital solutions (Strategy)
Our typical deliverables
- Data and digital strategies
- Transformation roadmaps
- Digital prioritisation recommendation
- Operating models design
- Technology implementation
- Design and implement digital control towers
- Innovation process implementation
Cyber Security
Protect your digital resources by investing in an appropriate security framework.
Why is this topic important?
Observing some of the cyber access breaches and incidences globally, one cannot emphasise enough on cyber security and potential exposure preventing hackers gain access to the weak leg in the security process. We have noted that the key reasons behind weak cyber environment is the cost involved to constantly upgrade and maintain the framework. Leadership teams should invest time and resources to understand the exposure and havoc when sufficient investment is not made into this area. Cyber forms part of an organisation’s defense strategy to protect all its resources.
Unlike other disruptive technologies which could enable direct customer conversion or growth, cyber security doesn’t directly contribute to the productivity of an organisation. However, not maintaining a sufficient level of investment in cyber security could give rise to serious even existential issues for an organisation such as reduction in customer confidence or financial loss.
What can we do for you?
Recent explosion in technological innovations like cloud, digital and other related technologies have enabled organisations to stay connected. Whilst this gives rise to new opportunities, this has increased the cyber threats and breaches exponentially. Gone are the days when you could install an antivirus and firewall covering your internal network and feel secure. An organisation’s cyber security framework can function effectively only when properly integrated with the human element to keep it secure. Unfortunately manual involvement in the framework is usually the weak link in the chain and exposes itself to external manipulation.
Merconser can partner with your cyber specialists to provide guidance, training and manpower to keep your organisation’s resources secure. We also provide cyber assurance services where leadership wants to explore if there are any weakness in the systems or processes.
How do we do it?
Our methodology is at the core of our strategy. We apply our internally developed framework. Our capabilities and service offerings will be tailored to your business based on the industry, sector and geographical requirements.
Connect with our team for relevant advice, industry / sector specific case studies and our team’s qualifications.
Our approach
- We will perform a walkthrough to understand your cyber security framework and compare it with our standard framework driven by industry and sector and will provide a report with our rating and best practices adopted in the sector (Strategy)
- If there were security incidences, we will do root cause analysis and provide recommendations on how to tackle the breaches and secure your resources. We will also analyse weaknesses in the system which resulted in the security lapse and provide recommendations on how to reenforce your security framework (Strategy)
- We can provide training to your cyber stakeholders on how to monitor and manage security. (Strategy)
- Provide / deploy manpower to support your resource requirements (Operational)
- Loop in our cyber security specialists to deal with cyber breaches and formulate pragmatic defense strategies to protect your cyber environment (Strategy)
- If you have finalised and documented your cyber strategy, we can implement your security roadmap providing tactical advice on relevant applications and practices (Tactical)
Our typical deliverables
- Cyber strategy framework
- Cyber transformation and assessment report
- Target operating model roadmap
- Industry benchmarking analysis and report
Artificial Intelligence
AI (generative) and related technologies are rapidly evolving. To embed AI in the fabric of an organisation’s processes, it is crucial that leadership teams and management should self educate themselves on the current capabilities and not merely delegate AI transformation.
Why is this topic important?
Artificial Intelligence is at the periphery of transformational strategies and we have just started exploring the possibilities. We at Merconser believe AI is going to be a the core of all operational processes. AI just like other digital transformations will become effective when it empowers the human element in an organisation. AI technology is going to make our work forces redundant only to the extent computers did. So we believe that our fear of AI evolution is probably baseless and assumed. AI will propel our species to solve challenging problems and make tools that would forever change the way we experience life itself.
What can we do for you?
We are seeing the initial capabilities of AI infused applications and technologies. How can companies effectively use this technology? The answer is simple – through continuous R&D and application. The downside is the immense expense associated with R&D. Merconser continuously invests in AI R&D as applicable to different industries. Every iteration of this technology would need an analysis into its transformational potential. In summary, partnering with us on our AI journey will immensely benefit your organisation to transform propelling growth, insights and flexibility.
How do we do it?
Our methodology is at the core of our strategy. We apply our internally developed framework. Our capabilities and service offerings will be tailored to your business based on the industry, sector and geographical requirements.
Connect with our team for relevant advice, industry / sector specific case studies and our team’s qualifications.
Our approach
- We provide R&D services to organisations on AI connecting your team with our research centers and alliance partners to formulate strategies and best practices in a cost effective manner (Strategy)
- Provide / deploy manpower to support your staffing requirements to implement AI strategies (Operational)
Our typical deliverables
- Transformation roadmaps
- Operating models design
- Technology implementation
- Innovation process implementation
App Migration and IT development
Legacy applications usually hinder an executive team’s vision to making a organisation agile or digital.
Why is this topic important?
Globally organisations are formulating strategies to become more agile and focus on Industry 4.0. A critical part of digital evolution is to transform your technology environment. That is just basics – as more and more disruptive technologies are introduced, it enables organisations to understand themselves better and make relevant decisions. Using legacy applications could have negative impact on an organisation such as losing customers and management may not even be aware of their shortcomings.
What can we do for you?
Digital solutions are a critical component to achieve an agile organisation propelling operational efficiency, cost savings and growth. Legacy applications due to its technology constraints and adaptability, hinders organisation being entirely digital and equipped. Managements retain legacy applications primarily to avoid the operational costs associated with implementing new technology solutions. Merconser team can partner with you to provide a cost effective solution enabling your organisation’s technology element.
How do we do it?
Our methodology is at the core of our strategy. We apply our internally developed framework. Our capabilities and service offerings will be tailored to your business based on the industry, sector and geographical requirements.
Connect with our team for relevant advice, industry / sector specific case studies and our team’s qualifications.
Our approach
- We connect with the key stakeholders in the relevant process to understand their requirements and rationale for the app migration (Tactical)
- We provide R&D services where we will provide a process analysis and report with alternative applications and how it would align to your overall transformation strategy (Strategy)
- Provide / deploy manpower to support your staffing requirements (Operational)
- Loop in our research centers and alliance partners to research on viable application alternatives and best practices (Strategy)
Our typical deliverables
- Operating models design
- Technology implementation
- Innovation process implementation
Advanced Analytics
Leadership teams shouldn’t look at analytics as just manipulating big data, calculations and patterns. Analytics will enable your teams to go on a journey in which they could gain deep insights about your company, competitors and customers.
Why is this topic important?
Advanced analytics embedded with AI can be used to monitor performance at the organisational level or for a specific process. The insights derived from analytics will help leadership team to develop goals and effectively steer the work force to achieve such goals. One the key benefits of analytics is detecting weaknesses in the process which in turn leads to innovation and development. Companies that become complacent and don’t self examine its performance is bound to make existential mistakes. An interesting fact is that you will need a team that knows how to interpret the data and what it means to the business even before you start on your analytics journey. Merconser can partner with your team and guide you through your transformation journey.
What can we do for you?
Analytics is driven by data available at your organisation. A key mistake organisations make is using irrelevant data in their analysis. We believe in the pareto rule application – around 10% of the data is critical where we would need to focus for key performance indicators and other metrics useful to the decision makers and stakeholders. We along with our Alliance partners based on your industry and sector requirements have defined what decision makers should look at on a periodical basis. Analytics is best implemented when you combine it with AI and we have developed an internal tool AIGenie primarily for reporting key metrics to the decision makers at your organisation.
How do we do it?
Our methodology is at the core of our strategy. We apply our internally developed framework. Our capabilities and service offerings will be tailored to your business based on the industry, sector and geographical requirements.
Connect with our team for relevant advice, industry / sector specific case studies and our team’s qualifications.
Our approach
- We will benchmark your internal reporting framework with our standard framework driven by industry and sector and will provide a report with our rating and best practices adopted in the sector (Strategy)
- Where the analytics required is specific to an organisation process or function, we do a walkthrough with the management to understand current capabilities at the organisation and recommend what is required for healthy performance (Strategy)
- We can implement AI Genie tool and framework and train your executives on how to use key metrics for various decision purposes. (Strategy)
- Provide / deploy manpower to support your resource requirements(Operational)
- Loop in our research centers and alliance partners to educate your teams on data is used to transform an organisation (Strategy)
- We can implement your analytics roadmap providing tactical advice on the tools, applications and security measures (Tactical)
Our typical deliverables
- Data and digital strategies
- Transformation roadmaps
- Operating models design
Operating Model Analysis
Companies using outdated operating and business models are bound to lose market share to pioneers. Remember the Netflix vs Blockbuster story?
What can we do for you?
We can review your operational and business model and benchmark to the industry/sector standard framework. We will provide recommendations to amend or remove weaknesses and advise on the alternatives available to the organisation. Once the changes required are finalised and a roadmap drawn, Merconser team can implement the amended processes implementation and support client teams with manpower where necessary.
How do we do it?
Our methodology is at the core of our strategy. We apply our internally developed framework. Our capabilities and service offerings will be tailored to your business based on the industry, sector and geographical requirements.
Connect with our team for relevant advice, industry / sector specific case studies and our team’s qualifications.
Our typical deliverables
- Transformation roadmaps
- Operating models design
- Technology implementation
- Innovation process implementation
Other Transformations
The only thing constant in life is change. To embrace change you transform or cease to exist.
Why is this topic important?
Organisations are facing existential challenges such as transforming their traditional sales pipleline and methodologies, adapting to the post pandemic customer engagement, adopting disruptive technologies which had emerged in the last decade and new entrants in the market with innovative business models. If management and leadership doesn’t take timely initiatives to formulate a strategic response to these changes, it could lead to a crisis such as loss of market share or redundant operational processes. On the flip side, not pinpointing where you need transformational change will turn to be an expensive endeavour.
What can we do for you?
Transformational needs of an organisation shouldn’t be approached using check the box method. It starts with the key stakeholders identifying a challenge or a founder trying to transform his company to convert his vision. Merconser can partner with your organisation and bring in our experience and value to provide guidance on the relevant elements or functions in the organisation. Transformational change can be intense and we can help clients to implement the new design in an efficient and effective manner. We bring transformational change to organisations by integrating well thought out process designs with disruptive technologies.
How do we do it?
Our methodology is at the core of our strategy. We apply our internally developed framework. Our capabilities and service offerings will be tailored to your business based on the industry, sector and geographical requirements.
Connect with our team for relevant advice, industry / sector specific case studies and our team’s qualifications.
Our approach
- We connect with the key stakeholders to understand their views on the transformation and provide guidance in developing a roadmap (Tactical)
- We provide R&D services where we do a complete organisation analysis and report to key stakeholders on the potential transformation areas (Strategy)
- Provide / deploy manpower to support transformational resource requirements(Operational)
- Loop in our research centers and alliance partners to feed into the transformational strategy (Strategy)
- Reimagine customer journey to transform your sales function (Strategy) combining cutting edge design with embedded digital tools
Our typical deliverables
- Transformational strategies support
- Transformation roadmaps
- Technology implementation
- Innovation process implementation
Our Pricing
- Strategy
- Tactical
- Operational
Our pricing estimates will depend on the skillsets level needed to fulfill your business requirements
Being digital
Service
Offerings
We provide end to end digital and other transformation services including exploration and adaptation of modern disruptive technologies
Artificial Intelligence
AI is at the periphery of digital transformational strategies and we as a species have just started exploring the possibilities
Advanced Analytics
The insights and patterns derived from analytics will help leadership teams to effectively steer their organisations through rough waters
Cyber Security
Protect your digital resources by investing in an appropriate security framework
IT Development
Legacy applications usually hinder leadership’s vision to being digital and agile, making app migration and IT Dev Ops a critical requirement
Other Transformations
We support organisations to strategise and implement functional (finance, sales and marketing) transformations embedding digital at the core